Draft — to be reviewed by a qualified lawyer before publication. Items in brackets must be completed by the owner.
Legal
Fees, cancellation & refund policy
How fees, payment, cancellations and refunds work for Academy programs and eye care appointments.
Last updated: [Owner to confirm: date of publication]
1. Academy programs, workshops and CME
Fees
Each program page states the fee, whether GST applies and what the fee includes. We confirm the fee with you before you enrol.
Payment
Accepted payment methods: [Owner to confirm: payment methods, e.g. bank transfer or UPI]. Instalments: [Owner to confirm: whether instalments are offered]. A receipt or GST invoice is issued for every payment. [Owner to confirm: GSTIN, if registered]
If you cancel
- More than [Owner to confirm: number of days] before the start date: [Owner to confirm: refund amount or percentage]
- Within [Owner to confirm: number of days] of the start date: [Owner to confirm: refund or transfer terms]
- After the program starts: [Owner to confirm: terms]
If we cancel or reschedule
If we cancel a program, you can choose a full refund or a place on another intake. If we change the dates, you can choose to move to the new dates or receive a full refund. [Owner to confirm: confirm these commitments]
2. Eye care appointments
We confirm the fee with you when we call, before anything is booked. Payment is taken [Owner to confirm: when and how payment is taken].
Cancelling or rescheduling
Please tell us as early as you can if you need to cancel or move an appointment — call or WhatsApp +91 95141 62051. [Owner to confirm: notice period and any cancellation fee for home visits]
3. How refunds are paid
Approved refunds are paid to the original payment method within [Owner to confirm: number of working days].
4. Questions
Email thevisiondoctor6.6@gmail.com or call +91 95141 62051.